Charmly

Terms of Service

Effective Date: August 3, 2026

Welcome to Charmly.

These Terms of Service ("Terms") form a legally binding agreement between you and the Charmly Team governing your access to and use of the Charmly mobile application, websites (if applicable), and related services (collectively, the "Service").

Please read these Terms carefully before using the Service. By creating an account, accessing, or using the Service, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy.

If you do not agree with these Terms, you must not access or use the Service.

1. About Charmly

Charmly is an online social platform designed to help adults discover new people, build connections, and communicate through interactive features.

Certain features of the Service may require an internet connection, user registration, or a paid subscription.

We may update, modify, suspend, or discontinue any part of the Service at any time in accordance with applicable laws.

2. Eligibility Requirements

To use Charmly, you must meet all of the following requirements:

You are 18 years of age or older;

You have the legal capacity to enter into a binding agreement;

You are not prohibited by applicable law from using the Service;

The information you provide during registration is accurate and kept up to date.

Creating an account while under the age of 18 is strictly prohibited.

You are responsible for ensuring that your account information remains truthful throughout your use of the Service.

3. Protecting Minors

Charmly is committed to maintaining a platform intended exclusively for adults.

We do not knowingly allow anyone under the age of 18 to use the Service.

If we determine or reasonably suspect that an account belongs to a minor, we may immediately:

Suspend or permanently disable the account;

Remove associated content;

Delete personal information where required by law;

Restrict future registrations associated with the same individual.

Parents, guardians, or other users may report suspected underage accounts by contacting:

4. Child Safety Policy

Charmly maintains a zero-tolerance approach toward any activity that could endanger children.

Users must never use the Service to:

Contact or attempt to contact minors for inappropriate purposes;

Encourage minors to join or use the Service;

Share, request, promote, or distribute material involving child exploitation;

Engage in grooming behavior;

Use language intended to facilitate child exploitation;

Assist or encourage any unlawful activity involving minors.

Reports relating to child safety receive priority review.

Where appropriate, we may preserve relevant records and cooperate with competent law enforcement authorities in accordance with applicable laws.

5. User Accounts

You are responsible for all activities conducted through your account.

You agree to:

Maintain the confidentiality of your login credentials;

Use only one personal account unless otherwise permitted;

Notify us promptly if you believe your account has been accessed without authorization;

Log out from shared or public devices after each session.

You may not:

Sell or transfer your account;

Share your account with another individual;

Create accounts using false identities;

Circumvent account restrictions or enforcement actions.

Charmly reserves the right to suspend or terminate accounts that violate these Terms or threaten the integrity of the Service.

6. Your Responsibilities

When using the Service, you agree to act responsibly and respectfully.

You are solely responsible for:

The information displayed on your profile;

The content you upload;

Messages you send;

Your interactions with other users;

Compliance with applicable laws.

You should carefully consider what personal information you choose to share with others.

Any interaction between users, including conversations or meetings outside the Service, is undertaken at each user's own discretion and risk.

7. Acceptable Use

To help maintain a positive community, you agree not to use the Service to:

Harass, intimidate, or threaten another person;

Publish false or misleading information;

Send spam or unsolicited commercial communications;

Impersonate another individual or organization;

Promote illegal products or services;

Upload malicious software or harmful code;

Circumvent security measures;

Interfere with the operation of the Service;

Engage in fraudulent or deceptive conduct.

Violation of these rules may result in enforcement actions, including suspension or permanent removal of your account.

8. User Content

You may create, upload, or share content through the Service, including text, photographs, videos, profile information, and messages ("User Content").

You retain ownership of your User Content.

However, by submitting User Content, you grant the Charmly Team a non-exclusive, worldwide, royalty-free license to host, store, process, reproduce, display, and transmit such content solely for the purpose of operating, maintaining, improving, and securing the Service.

You represent and warrant that:

You have the necessary rights to the content you submit;

Your content does not violate any law or third-party rights;

Your content complies with these Terms and our community standards.

Charmly may remove or restrict User Content that violates these Terms or poses a risk to users or the platform.

9. Communication Between Users

Charmly allows users to communicate through private messaging and other interactive features.

You are solely responsible for the content you send and your interactions with other users.

While we strive to foster a respectful community, Charmly does not endorse, verify, or guarantee the identity, intentions, or accuracy of information provided by users.

When communicating with others, you should exercise reasonable judgment and avoid sharing sensitive personal or financial information.

Any decisions to continue conversations or meet another user outside the Service are made entirely at your own discretion and risk.

10. Community Standards

To help create a safe and welcoming environment, all users are expected to treat others with respect.

The following behaviors are prohibited, including but not limited to:

Harassing, threatening, or intimidating other users;

Promoting violence or illegal activities;

Hate speech or discriminatory content;

Fraudulent or deceptive conduct;

Impersonating another person or organization;

Sharing another person's private information without permission;

Sending unsolicited commercial messages or spam;

Repeatedly contacting users who have indicated they do not wish to communicate.

We reserve the right to take appropriate action against users who violate these standards.

11. Reporting and User Safety

Charmly provides tools that allow users to report inappropriate behavior or content directly within the Service.

Reports may include, but are not limited to:

Fake profiles;

Harassment or abusive behavior;

Fraud or scams;

Inappropriate images or videos;

Illegal content;

Child safety concerns;

Other violations of these Terms.

Each report is reviewed using a combination of automated detection systems and human review where appropriate.

Depending on the circumstances, we may:

Remove content;

Issue warnings;

Restrict account features;

Temporarily suspend accounts;

Permanently terminate accounts;

Notify appropriate authorities where required by law.

Submitting intentionally false or malicious reports may itself violate these Terms.

12. Premium Services

Charmly may offer optional paid services designed to enhance your experience.

These services may include, but are not limited to:

Premium memberships;

Additional profile features;

Enhanced discovery tools;

Access to exclusive features;

Other premium benefits introduced from time to time.

The availability, scope, pricing, and benefits of premium services may change without prior notice where permitted by applicable law.

13. In-App Purchases

Certain digital features and services are available through in-app purchases.

All purchases are processed through the applicable application marketplace, including Google Play Billing where required.

Unless otherwise required by applicable law:

Purchases are considered final;

Digital purchases are licensed for personal use only;

Digital purchases cannot be exchanged for cash or transferred to another account;

Refund requests are governed by the refund policies of the applicable app marketplace.

Users are responsible for reviewing applicable purchase terms before completing any transaction.

14. Premium Content

Some areas of the Service may include optional premium content or premium experiences that are available only after completing the applicable purchase or subscription.

Access to premium content is provided solely for your personal, non-commercial use.

You agree not to:

Copy, reproduce, or redistribute premium content;

Circumvent access controls or payment mechanisms;

Record or commercially exploit premium content without authorization.

Unauthorized access to premium features or content may result in immediate termination of your account.

15. Intellectual Property

Except for User Content submitted by users, all rights, title, and interest in the Service, including but not limited to:

Software;

User interface designs;

Graphics;

Logos;

Trademarks;

Text;

Icons;

Databases;

Features and functionality,

are owned by or licensed to the Charmly Team and are protected under applicable intellectual property laws.

Nothing in these Terms grants you ownership of any intellectual property rights belonging to the Charmly Team.

16. Content Review and Moderation

To maintain a safe platform, Charmly may review or investigate content or account activity where reasonably necessary.

Moderation activities may include:

Reviewing user reports;

Detecting spam or fraudulent behavior;

Identifying suspected policy violations;

Responding to legal requests;

Protecting users and maintaining platform integrity.

We reserve the right to remove, restrict, or disable access to content that violates these Terms or may pose a risk to the community.

Content moderation efforts are intended to improve safety but do not guarantee that all inappropriate content will be detected or removed immediately.

17. Availability of the Service

We work to provide a reliable and stable Service; however, uninterrupted access cannot be guaranteed.

From time to time, the Service may be temporarily unavailable due to:

Scheduled maintenance;

Security updates;

Technical issues;

Network failures;

Circumstances beyond our reasonable control.

We may modify, suspend, or discontinue any feature of the Service where necessary to maintain, improve, or protect the platform.

18. Suspension and Termination

To protect the integrity of the Service and the safety of our community, Charmly reserves the right to suspend, restrict, or permanently terminate any account that violates these Terms or applicable laws.

Enforcement actions may be taken if we reasonably determine that a user has:

Violated these Terms or our community standards;

Submitted false, misleading, or fraudulent information;

Engaged in abusive, deceptive, or unlawful conduct;

Attempted to compromise the security or operation of the Service;

Repeatedly violated our policies after receiving warnings;

Created multiple accounts to evade enforcement actions.

For serious violations, including those involving child safety, fraud, or illegal activities, we may immediately terminate an account without prior notice.

Following account termination:

Access to the Service will end immediately;

Premium benefits may no longer be available;

Certain information may be retained where required by applicable law or necessary to protect our legitimate interests.

19. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by applicable law, the Charmly Team disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of:

Merchantability;

Fitness for a particular purpose;

Non-infringement;

Availability;

Accuracy;

Reliability.

We do not guarantee that:

The Service will always operate without interruption;

The Service will be free from errors or technical issues;

Any defects will be corrected immediately;

Communications or interactions between users will meet your expectations;

Any relationship, friendship, or other connection will result from using the Service.

Your use of the Service is entirely at your own risk.

20. Limitation of Liability

To the maximum extent permitted by law, the Charmly Team, its affiliates, licensors, employees, contractors, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:

Your access to or use of the Service;

User-generated content;

Communications or interactions with other users;

Unauthorized access to your account;

Temporary interruptions or unavailability of the Service;

Loss of data, profits, revenue, business opportunities, or goodwill.

Where liability cannot be excluded under applicable law, our total liability for any claim relating to the Service shall not exceed the greater of:

The total amount you paid to Charmly during the twelve (12) months immediately preceding the event giving rise to the claim; or

USD $100.00

Some jurisdictions do not permit certain limitations of liability. In those jurisdictions, the above limitations shall apply only to the extent permitted by applicable law.

21. Indemnification

You agree to indemnify, defend, and hold harmless the Charmly Team, its affiliates, officers, employees, licensors, contractors, and service providers from and against any claims, damages, liabilities, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:

Your use of the Service;

Your User Content;

Your violation of these Terms;

Your violation of applicable laws or regulations;

Your infringement of the rights of another person or entity.

This obligation survives the termination of your account and your use of the Service.

22. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our services, legal obligations, or operational practices.

When material changes are made, we will update the Effective Date shown at the beginning of these Terms.

Where required by applicable law, we may provide additional notice through the Service or by other appropriate means.

Your continued use of the Service after revised Terms become effective constitutes your acceptance of the updated Terms.

If you do not agree with the revised Terms, you should discontinue using the Service and close your account.

23. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction in which the Service is operated, without regard to conflict of law principles.

Nothing in these Terms limits any mandatory consumer rights that may apply under the laws of your country or region of residence.

24. Severability

If any provision of these Terms is determined by a court or other competent authority to be unlawful, invalid, or unenforceable, that provision shall be interpreted to the maximum extent permitted by law, and the remaining provisions shall remain valid and enforceable.

The invalidity of one provision shall not affect the validity of the remaining provisions.

25. No Waiver

Our failure to enforce any provision of these Terms shall not be considered a waiver of that provision or of any other rights available to us.

Any waiver must be expressly made in writing by the Charmly Team.

26. Entire Agreement

These Terms, together with our Privacy Policy and any additional policies or guidelines expressly incorporated by reference, constitute the entire agreement between you and the Charmly Team regarding your use of the Service.

They supersede all prior or contemporaneous agreements, communications, or understandings relating to the Service.

27. Contact Us

If you have questions about these Terms or wish to contact us regarding the Service, you may reach us at:

Charmly Team

Email:

Effective Date: August 3, 2026

© Charmly Team. All rights reserved.